1. Acceptance of Terms

By accessing and using www.danyortizkeratin.com, including purchasing products or booking services, you agree to be bound by these Terms and Conditions, as well as all applicable laws and regulations. If you do not agree with any of these terms, please do not use our website.

2. About Our Business

Dany Ortiz Keratin is a specialized hair care and restructuring center that offers:

Professional hair treatments and services performed at our salon.
Online sales of premium hair care products through our online store.
Personalized hair care consultations and recommendations.

3. Use of the Website

3.1 Permitted Use

You agree to use this website only for lawful purposes and in accordance with these Terms. The following are strictly prohibited:

Using the site in any way that causes damage, disruption, or impairment to the website.
Transmitting any unlawful, offensive, defamatory, or infringing material.
Attempting unauthorized access to any part of our systems.
Collecting information from other users without their consent.

3.2 User Account

To place orders or book appointments, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

4. Products and Pricing

All prices listed on our website are in U.S. dollars (USD) and include applicable taxes unless otherwise stated.

We reserve the right to modify prices at any time without prior notice. The prices in effect at the time your order is completed will apply to your purchase.

While we make every effort to keep product information accurate and up to date, we do not guarantee that descriptions, images, or any other content on the site are completely error-free.

5. Orders and Payment

5.1 Order Process

By placing an order, you represent that you have the legal capacity to enter into binding contracts and that all information provided is truthful and accurate. We reserve the right to refuse or cancel any order at our discretion.

5.2 Payment Methods

We accept the following payment methods:

Credit and debit cards (Visa, Mastercard, American Express).
PayPal.
Any other methods indicated during the checkout process.

All payments are processed securely through certified third-party platforms. We do not store complete credit card information on our servers.

5.3 Order Confirmation

Once your payment has been processed, you will receive a confirmation email. This email constitutes our acceptance of your order.

6. Shipping and Delivery

Product orders are processed within 1 to 3 business days. Delivery times vary based on the destination address:

Standard shipping: 5–7 business days.
Express shipping: 2–3 business days (additional cost applies).

We are not responsible for delays caused by carriers, weather conditions, customs, or other circumstances beyond our control.

7. Returns and Refunds

7.1 Products

We accept returns within 30 days of receiving the product, provided that:

The product is in its original, unused condition and in its original packaging.
Proof of purchase is provided.
The item is not an opened or used personal hygiene product.

To initiate a return, please contact us via email before sending the product back.

7.2 Services

Appointments canceled at least 24 hours in advance will receive a full refund or the option to reschedule at no charge. Cancellations made less than 24 hours before the scheduled appointment may be subject to a 50% cancellation fee.

Services that have already been performed are non-refundable. If you experience any concerns with your service, please contact us within 7 days so we can work toward a resolution.

8. Salon Services

By booking an appointment, you agree to:

Arrive on time. Delays of more than 15 minutes may result in rescheduling.
Inform us of any medical conditions, allergies, or sensitivities that may affect your treatment.
Follow any pre-treatment instructions provided to you.

We reserve the right to refuse or discontinue a service if we believe there is a health risk to the client or the stylist.

9. Intellectual Property

All content published on www.danyortizkeratin.com, including text, photographs, logos, graphics, and software, is the property of Dany Ortiz Keratin or its licensors and is protected by applicable copyright laws.

Reproduction, distribution, or modification of any content without our prior written consent is strictly prohibited.

10. Limitation of Liability

Dany Ortiz Keratin shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, products, or website.

Our total liability to you for any claim arising from the use of this website shall not exceed the amount paid for the specific product or service in question.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida, United States. Any disputes will be resolved exclusively before the competent courts of that jurisdiction.

12. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon publication on the website. We recommend reviewing this page periodically.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: info@danyortizkeratin.com
Website: www.danyortizkeratin.com